Human Resources Training

HR for the Non-HR Managers

DO YOU NEED ASSISTANCE?

In today’s fast-moving world, many managers and supervisors are expected to deal with human resource issues. Facilitators and Human Resources Business Partners and Support Teams may be asked to develop learning interventions to help operational managers to develop job descriptions, take part in interviews, or take responsibility for discipline.

Course description

This training programme is designed for teaching the essential Human Resources tasks and scope of responsibilities for people who are new to a management role.

Human Resources Training: Training HR for the Non-HR Manager covers the following topics:

The basics of HR Management, including orientation, compensation, and benefits.
Understanding job analysis.
Planning training.
Legally defensible terminations, and more.

All Hybrilearn training materials are fully customisable. Trainers can add, edit, or remove pieces to match the audience’s pace and insert their own logo to make the training their own. Each package comes complete with an instructor guide, student manual, PowerPoint slides, quick reference guide, and much more.

Course outline

How to Use This Guide

Session One: Course Overview

Session Two: Defining Human Resources

The Basics of HR Management
Case Study: Expansion Staffing
Group Discussion

Session Three: Performing a Skills Inventory

Session Four: Forecasting Techniques

Session Five: Job Analysis

Understanding Job Analysis
Performing an Analysis
Job Analysis Formats

Session Six: Identifying Job Competencies

Session Seven: Position Profiles and Job Descriptions

Preparing a Profile
My Position Profile

Session Eight: Do You Really Need to Hire?

Evaluate All Options
The Real Cost of Employee Turnover

Session Nine: Finding Candidates

Session Ten: Advertising Guidelines

Session Eleven: Screening Resumes

Using a Resume Screening Guide
Developing a Resume Screening Guide

Session Twelve: Preparing for the Interview

Preparation Checklist
Interview Exercise

Session Thirteen: Conducting the Interview

History of the Interviewing Process
An Objective Interview
Basics of Behavioural Interviewing
Purpose of Behavioural Interviewing
Asking Questions
Provocative Statements
Sample Behavioural Description Interview Questions
Developing Behavioural Description Interview Questions
The Critical Incident Technique
Creating a Critical Incident

Session Fourteen: After the Interview

Session Fifteen: Employee Orientation and Onboarding

Why Have Orientation?
How Did Your Orientation Rate?
Problems to Avoid
Planning the Orientation Programme

Session Sixteen: Follow the Leader

Session Seventeen: Planning Training

The Training Cycle
Internal vs External Training

Session Eighteen: Working with External Providers

Session Nineteen: Performance Reviews

Performance Review Problems
A Performance Management Checklist
Case Study: Who Will Be the Best?
Dissecting a Performance Review
Identifying Behaviours

Session Twenty: Attendance Management

The Cost of Absenteeism
The Case of Gretchen Washington
Dealing with Attendance Management

Session Twenty-One: Managing a Diverse Workforce

Dealing with Diversity
Your Experience with Pigeonholes

Session Twenty-Two: Privacy Issues

Session Twenty-Three: Compensation and Benefits

The Role of Compensation and Benefits
Pre-Assignment Review
Case Study: It is Not You, It is Me

Session Twenty-Four: Managing Disciplinary Issues

Session Twenty-Five: Terminating Employees

Letting Staff Go
Case Study: How to Fire an Employee?

Session Twenty-Six: Exit Interviews

What Will Students Learn?

Discuss current issues in the human resource field and the changing role of supervisors and managers in terms of HR functions.
Write job specifications and identify core competencies.
Apply methods of finding, selecting, and keeping the best people using behavioural description interviewing techniques.
Get new employees off to a good start.
Understand compensation and benefits.
Maintain healthy employee relations.
Make performance appraisals a cooperative process.

What Topics are Covered?

Defining human resources
Skills inventory and job analysis
Position profiles and job descriptions
Finding candidates and advertising guidelines
Preparing for and conducting the interview
Employee orientation and onboarding
Planning training and external providers
Performance reviews
Attendance management and diversity
Privacy issues and compensation and benefits
Managing disciplinary issues and termination
Exit interviews

What's Included?

Instruction by an expert facilitator and course developer
Small, interactive classes
Specialised manual and course materials
Personalised certificate of completion

Instructor Guide

Hybrilearn Instructor Guides are the core of each training course. Our Instructor Guides lay out the training in simple, easy-to-follow instructions. You can also customise the Instructor Guides to personalise your training.

Student Manual

Each Instructor Guide is paired with a Student Manual that you can present to your participants. This customisable Student Manual gives each participant the student version of the course you will be teaching.

Exercise Workbook

Whether or not you choose to introduce exercises into your training is up to you as the facilitator. Hybrilearn offers you an Exercise Workbook (also customisable) that is specific to the course you are offering.

Sample Files

Courseware from Hybrilearn is designed to give you everything you need for use in the classroom or workshop. This includes the PowerPoint versions of all the courses prepared for you in advance.

PowerPoint Deck

Quick Reference Guides are a favourite tool for trainers to provide to their learners. Each Quick Reference Guide summarises in two pages the most essential elements in each courseware title.

Quick Reference Guide

Quick Reference Guides are a favourite tool for trainers to provide to their learners. Each Quick Reference Guide summarises in two pages the most critical elements in each courseware title.

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This document was last updated on July 06, 2015